Repair request

DJayService.nl is a brand of KEBE Repair + Service BV. We are the official authorized repair company for AlphaTheta (formerly Pioneer DJ). Are you having problems with your CD player, mixer, or controller? We repair all your DJ equipment quickly and professionally using original parts, keeping it in top condition. We can also repair water damage, moisture damage, damage caused by sand, lightning, and power surges.

Most repairs we receive on Monday are completed by Friday at the latest!

To submit a repair request, please complete the form below. We will contact you as soon as possible to process your request.

    AlphaTheta/Pioneer DJ repair request
    Your details

    E-mail address

    Company name (optional)

    Name

    Street

    Zip code

    City

    Country the NetherlandsBelgiumGermanyLuxemburg

    Phone

    Device details

    Reference number (optional)

    Model code

    Serial number

    Factory warranty YesNo

    Date of purchase

    Sales receipt (pdf, jpg, png, max 5Mb)

    Quote amount (EURO). We send you a quote when repair costs exceed:

    Deposit and transport
    A deposit for the repair (€54.45 incl. VAT) and any return shipping costs (€16.94 incl. VAT) must be paid PRIOR to the repair. You will receive an invoice from us once we receive the device. Upon receipt, we will begin the repair. PLEASE NOTE: A surcharge may apply for heavy or irregular packages, as well as for delivery to the Wadden Islands

    Transport

    NOTE: Shipping is at your own risk. Ensure proper packaging to prevent damage during transport! Note

    Fault description

    Please provide a short but clear description of the problem.

    Optional: Attachments, for example photo/video or audio recording of the fault, in mp3, jpg, png, webp, avi, wmv of mp4-formaat, max 10Mb. For large files we recommend using wetransfer.com

    1. I agree with the general terms and conditions
    2. We only use your personal data to process your repair request. please read privacy statement for more information.